Info

Ordering Info:

Each handcrafted Sterling Silver piece is individually packaged with a description card, in a decorative gift box.

Payment:

We accept payment by MasterCard, Visa, American Express, Discover and Pay Pal.  Our website is secured through Pay Pal, which protects your credit card.  It is a one time transfer and we do not store your credit card data in our system.

Shipping:

All domestic orders are shipped insured by USPS Priority Mail or UPS, within 1-2 days with the following schedule:

S&H Flat Fee Shipping Schedule
USPS Priority Mail-Domestic $12.00 1-3 Business Days
USPS Priority Overnight-Domestic $30.00 Overnight
UPS Next Day-Domestic $40.00 1 Business Day
USPS First Class Mail-Canada $20.00  Varies by Provinces
USPS Priority Insured Mail-International $45.00  Varies by Country

All international orders are shipped by USPS Priority Insured. Buyers pay any additional costs such as duties, taxes, and customs clearance fees. Import charges can vary widely but are most commonly based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country.

Gift Certificates:

We offer Bluemoonstone Creations Gift Certificates in any denomination.  Each certificate comes packaged in a gift box with a card, for a $5.00 shipping charge.  We can also email the certificate to the recipient, personalized from you, in any amount, free of charge.  To order Gift Certificates, please select your amount, and “Add to Cart”.  Gift Certificates are redeemable using the coupon code and are valid on website only.  We will issue the recipient a new coupon code for any balance left over after purchase.  If you have any questions, please contact info@bluemoonstone.net.

Silver Care Instructions:

We recommend keeping your sterling silver jewelry looking shiny and beautiful, by using a Sterling Silver polish cloth.  If you are interested in purchasing our high quality Sunshine Polish Cloth, it can be added to your order for a fee of $5.00.  $1.00 will be donated to the ASPCA, to help animals in need.  Please do not dip any of our jewelry in silver cleaning solution, as it will ruin our special antique finish, and to keep your silver from tarnishing, it is best to keep it stored in a sealed plastic bag.

Return Policy:

If for any reason you are not satisfied with the jewelry, you may return it within 30 days, in new condition, in the original packaging, with a copy of your invoice.  Shipping costs are non-refundable, and we will not be responsible for damaged or uninsured returns.

Wholesale:

If you are interested in carrying Bluemoonstone Creations Jewelry in your store, please contact us at info@bluemoonstone.net.

Privacy Policy:

Your privacy is important to us.  The information we collect is used to fill orders, contact you if we have any questions regarding your order or to send you emails about special events or offers.  We do not share your information with any other company or mailing list.

Contact Us:

We take pride in the high quality of our jewelry and want you to be satisfied.  If you have any questions or concerns please contact us at:

info@bluemoonstone.net

Phone # (401) 451-8960

Please keep in mind that slight variations in the silversmith work and semi-precious stones are characteristic of the hand-craftsmanship of the jewelry, which makes each piece beautifully unique.

 Our Fair Trade Commitment:

Our wonderful production facility, in Bali, Indonesia, focuses intensely on the development and social welfare of their employees. All managers are promoted from within the company, and staff with potential, are offered opportunities to learn new skills and take on more responsibilities.  Fifty percent of the managers are women, and there is zero tolerance for sexual harassment in the work place.

On average, our silversmiths in Bali earn double the government minimum wage and the highest performers make double the salary of a graduating doctor.  The standard work week is 40 hours and all employees receive an extra month’s bonus each year, and food allowances for lunches. The company provides health care, with a doctor on call for staff medical needs. Expectant mothers receive education about prenatal care, three months paid maternity leave or six months on half pay, and full hospital coverage.  Other benefits include life insurance, pension fund contributions and 25 paid days off for vacation and religious holidays.

Fair Trade certified? Most official Fair Trade organizations are set up to monitor worker collectives, and don’t have a way to accommodate private companies with a strong interest in the social welfare of their employees. However, we believe the benefits enjoyed by our Balinese production workers far exceed ordinary Fair Trade standards.

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